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Nofrills Case Study

Role

UX/UI Designer

Scope

UX Audit · User Research · Flow Redesign · UI Enhancements

Approach

I began with a UX audit, analyzing the existing app experience through usability heuristics and reviewing user feedback. I then conducted task-based testing and user interviews to uncover pain points—such as confusing category structures, lack of real-time inventory updates, and a complicated checkout process leading to high user drop-off rates, cart abandonment, and poor reviews related to navigation and usability.

The goal was to identify friction points in the user journey and create a more intuitive, seamless experience for customers—from browsing to checkout.

Grocery Store App – UX Problem Solving & Redesign
This project showcases various mobile UX and UI designs for a grocery shopping app, including prototypes, insights, and e-commerce checkout features.

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